At Majestic Walk, customer satisfaction is our priority. If you’re not fully satisfied with your purchase, we’re here to help.
How to Initiate a Return
To begin the return process, please:
- Contact our customer support team.
- Share your order number along with a brief reason for the return.
Return Shipping
- Customers are responsible for return shipping costs.
- We recommend using a trackable shipping service to ensure safe delivery.
Inspection & Approval
- Once your returned item is received, our team will inspect it.
- You will be notified of the approval or rejection of your refund within 5 business days of receipt.
Refund Details
- If approved, your refund will be issued to your original method of payment within 7-10 business days.
- Please note: Shipping charges are non-refundable.
Exchanges
- We do not offer direct exchanges at this time.
- To exchange an item, please return the original for a refund and place a new order separately.
Important Notice
Majestic Walk reserves the right to update or modify this policy at any time. Changes will be reflected on our website, and continued use of our services indicates acceptance of those changes.